Content

1 Introduction. 2

2 Features and Prices. 2

3 Country-specific features . 3

4 General Information. 3

4.1 Create User Accounts . 3

4.2 Edit Account Information . 3

4.3 User Roles. 3

4.4 Security. 4

4.5 Privacy. 4

5 Home & Menu Bar. 4

6 Events. 5

7 My Requests. 7

7.1 Create a Request 7

7.1.1 Simple Mode. 10

7.1.2 Standard Mode. 12

7.2 Copy Request 15

7.3 Edit & Review Request 16

7.3.1 Event/Request View .. 16

7.3.2 Device View.. 17

7.4 Create PDF-Report 19

8 Manage Events. 20

8.1 Coordinate frequency requests . 20

8.1.4 Calculation Settings . 23

8.2 Event Administration . 25

8.2.1 Invitation Email 25

8.3 Show and Modify Interference . 26

8.4 Event Settings. 28

8.4.1 Spacing. 28

8.4.3 Locations. 29

8.4.4 Time slots. 29

9 Interference Situation . 30

9.1 Map View.. 31

9.2 Spectrum View.. 33

10 My Devices. 34

10.1 Devices. 34

10.2 Device Groups. 38

10.3 Licences. 40

11 My Company. 42

11.1 FreqCoord Licenses . 42

11.2 Edit Company. 44

11.3 Contacts. 45

12 Event Locations. 46

13 Support 47

14 FAQ.. 47

 

1 Introduction

Wireless microphones and in-ear monitor systems are widely used in events, conferences, theatre-, radio- and TV-productions. These devices work mainly within frequency bands that are also used by DVB-T. Frequency authorities have continually restricted the usable frequency range for these wireless devices and exempted them from the licence-obligation.

This situation leads to difficulties for the users to know if a licence is needed for their devices. On the other hand, the risk of interference between licence-free wireless devices at large events is exceptionally high. Therefore, at large events, a Frequency Manager is often contracted to coordinate these devices among all users.

 

FreqCoord is a mobile-optimized WebApp which makes frequency coordination for events easy. That leads to a smooth operation of wireless devices for all users. Users of wireless devices can sign up for events easily using device presets, check if the device needs a licence from the corresponding authority, and directly generate an application form (CH & DE). For frequency managers, FreqCoord makes frequency coordination for events easy and cost-effective. Also, FreqCoord shows the DVB-T interference situation in Switzerland and Germany.

Website address: https://freqcoord.com/

2 Features and Prices

Signing up frequencies for an event and standard features are free of charge. As a frequency manager or event organiser, you can buy a FreqCoord Licence to use additional features, making your work on FreqCoord even more efficient. The saved time will compensate for the licence costs easily.

FreqCoord Licence

Standard

Single Event

Premium

Major Event

All Users

 

 

 

 

Check the DVB-T situation at a particular location (within CH and DE)

Register frequencies easily for an event using device presets

Get assignment for registered frequencies

Common devices on the market are available as presets

Create company/user-specific device presets

Generate the official licence application forms for CH and DE authorities

Register permanent event locations and their frequencies in service

Frequency Manager

 

 

 

 

Create Events

Manual frequency assignment

Automatic & intermodulation-free frequency assignment

Time-based frequency assignment

Control-Status for each device notable

Import scans from WSM, WWB, Wisycom, PMSE-OR

Marker export to the monitoring-software PMSE-OR

Event Organisers

 

 

 

 

Separate Portal

Charge fee per device/request

Individual desired software adaptations

 

 

 

 

 

Target group

Event Participants

Frequency Managers

Frequency Managers

Event Organisers

Commercial use**

Valid

unlimited

one event*

one year

one event or one year

Price (excl. possible VAT)

free

CHF 200.-

CHF 1400.-

upon request

 

* for an event duration up to one month. If a longer event‐duration is needed, the total amount of months required will be charged (e.g. two months = 2 x 200.-).

** Use of FreqCoord as contracted Frequency Manager for an event.

 

3 Country-specific features

In the following table, you can see which FreqCoord features are available in different territories. Do you miss a feature in your country and wish that it would be implemented? Then contact us via email.

 

DVB-T simulation

Table available Frequencies

Licence regulations

Authorities licence application form

Switzerland

Germany

France

Italy

Austria

Spain

planned

Turkey

planned

Netherlands

Denmark

Hungary

Romania

4 General Information

4.1 Create User Accounts

To use FreqCoord you must set up a personal account. The FreqCoord account is free of charge. You can create an account by clicking on the "Create Account" button on the FreqCoord website.

When you create an account, the role "Individual User" will automatically be assigned to your account. If you belong to an already registered company or create a new company, please send an email to support@freqcoord.com .

4.2 Edit Account Information

After logging in, you can see and edit your account information and password by clicking on the account symbol .

You can also see your user role and additional permissions.

4.3 User Roles

Application users have one of the following roles:

User role

Individual User

Company User

HF Officer

Description

Individual User

User belongs to a company

Administrator of a company

How to get this permission?

create account on https://freqcoord.com

Request via mail to support@freqcoord.com

Request via mail to support@freqcoord.com

Events

create, view and register

create, view and register

create, view and register

Manage events

as assigned frequency manager for your events

as assigned frequency manager for an event

All events managed by the own company

Interference situation

view

view

view

My devices

create devices & use

use

create devices & use

My Company

view & edit own information

view own company users

view & edit own company information

 

A user can be granted additional permissions for specific tasks, including "Frequency Manager" (manage events) and "Template Frequency Editor" (add or change frequencies stored for an event location).

4.4 Security

Communication between your browser and the application is encrypted.

The emails sent by FreqCoord are not encrypted. Therefore, the application enforces a password change after you have received a password from the application (for example, for a password reset).

4.5 Privacy

Your contact details are usually only visible to users of your company. However, if you are assigned to an event as the frequency manager, you should be aware that all registered users (including Individual Users) can see your contact information.

FreqCoord is hosted on Windows Azure in Ireland/Netherlands. Ireland is on the Swiss Federal Data Protection and Information Commissioner’s list of states with adequate data protection (list available in German, French, and Italian only).

5 Home & Menu Bar

 

The landing page after login shows a personalised dashboard. You will see your open tasks, news, features & pricing, and the support contact of FreqCoord.

The menu bar provides access to the main functions of the application. Menu items with an arrow contain submenu items. The number of menu items you have depends on your user role. The features are explained in detail in the following chapters.

6 Events

 

The table "Events" displays all the coordinated events. It is filtered by default to the user’s home country.

Quick filters are available to limit the events shown in the table.

  

Furthermore, you have a quick search field, which allows you to filter the table for any text displayed in the table.

 

FreqCoord includes tools to help you view and change event data. The availability of these tools depends on your account’s role and on the organisation, you belong to.

Show event details

Zoom to the event on the map

Copy this event

Create a Request for this event

 

Users can create new events by clicking on "Add Event" . You can also add events by copying the properties of existing events (excluding date and time). Just press the button “Copy event” of the event you wish to copy. Please note that only users with the property "Frequency Manager" set can be selected as frequency managers for an event. HF-Officers can change this property. If you do not insert X/Y coordinates for your event, the application tries to find approximate coordinates using the specified address.

You can export event information to a text file (comma separated) by clicking first on the export button. Then select the checkbox of one or more events in the table and clicking on the button  .

 

7 My Requests

 

There are three options for requesting frequencies for an event:

1.        Click on the event-specific link that you received by email. Then log in with your email address and password.

2.        Select the event in "Upcoming Events" on the homepage.

3.        Log in on https://freqcoord.com and select "Events" in the main menu. Click on the desired event in the list or click on the "Create request" icon to start the request process.

 

Please note: You need to have an account to request frequencies for an event on FreqCoord.

 

7.1 Create a Request

 

7.1.1. Request – Step 1

In the first step, you will be asked to fill general information about your frequency request.

 

Request Title*

In this input field, you should fill a name that identifies your request. E.g., "Unilateral Production Channel 8" or "Host broadcaster" etc.

Location of Use*

This input field should contain the location where the production will happen. Choose an already existing location from the dropdown menu or create a new location by typing a free text.

Period of Use*

Here you should fill the period in which you will use your wireless devices on site. If available, you can "-- Select time slot preset --" or set "Start*" and "End*" manually.

 

Please note: If your devices are to be used at different locations within the same venue, a separate request must be completed for each of those locations (hall, studio, stage A, etc.). For example, if device 1 is used in location A and device 2 is used in location B, two separate requests need to be created.

To continue, click the "Next" button to get to ② Contact – Step 2.

 

7.1.2.  ② Contact – Step 2

In this step, you are asked to sign up for the person who will be later using the registered wireless devices on site. This person is the contact person for the frequency manager on site.

It’s me

Click on this checkbox if you are the person who will be the person using the registered wireless devices on site.

Name*

Enter the name of the person who will use the registered wireless devices on site. The name will be taken automatically from your account information if you click "it’s me".

Mobile*

Enter the mobile phone number of the person who will use the registered wireless devices on site. The phone number will be taken automatically from your account information if you click "it’s me".

Comments

You can add some general comments about your request here.

 

Please note: By clicking the next button, your request will be saved. You can log out and sign in again, and you’ll find your request in the list under "My requests". Click on your saved request to continue.

To continue, click the "Next" button to get to Choose mode – Step 3

 

7.1.3. ③ Choose Mode – Step 3

There are two modes for adding your wireless devices.

 

Simple mode

Click on the simple mode button if you need to request only wireless microphones. This mode is also for all users with little technical knowledge.

Standard mode

Click on the standard mode button to add different devices like wireless microphones, in-ear monitor systems, walkie talkies, etc. This mode is also for users who want to specify all their devices and therefore need basic technical knowledge.

 

Please note: You can switch modes at any time during the request process.

 

7.1.1 Simple Mode

The next few steps in these instructions show the process in the simple mode.

7.1.1.1 ③ Add Device – Step 4

 

Device Brand*

This field contains the name of the brand of the wireless microphone. You can choose an existing entry from the dropdown list or type in a new value if it’s not already in the list.

Device Type*

This field contains the model name of the device. You can choose an existing entry from the dropdown list or type in a new value if it’s not already in the list.

Device Range*

This name contains the name of the frequency range/band. Block name given by the manufacturer. You can choose an existing entry from the dropdown list or type in a new value if it’s not already in the list.

 

Please note: Further input fields will then appear.

 

Tuning

select whether your device is tuneable "Variable" or operates on fixed frequencies "Fixed".

Variable

Choose the lowest and highest adjustable frequency in the fields "from" "to"

Fixed

Add all frequency options which your device provides. Choose from the dropdown list.

Preferred Frequency

Select or type a preferred frequency you wish to use.

 

Please note: If you enter free text, you must complete all parameters of the device manually.

Useful tip: To allow frequency requests to be created quickly and easily, details of the most common devices on the market are already stored in FreqCoord. You or your company's HF Officer can enter additional device presets under " My Devices" in the main menu. Once all the device parameters have been saved as a device preset, you can use them in future requests.

To continue and save the device, click the "Next" button to get to ④ Submit – Step 5

 

7.1.1.2 ④ Submit – Step 5

Here you see an overview of the devices you have registered. To add a further device, select "Add Device". Once you have entered all the devices, click on the "Submit" button.

Please note: Your request will only be sent to the frequency manager by clicking the submit button.

7.1.2 Standard Mode

The next few steps in these instructions show the process in standard mode.

 

Add Device

Click on the "Add Device" button. Input fields will appear on the right-hand side. Please enter a name for your device in the field "Channel Name" . Then choose the " Equipment Group " of your device. This could be a wireless microphone, an in-ear monitor system, or further options.

Complete the fields Brand, Type, and Range. For the latter, you can enter free-text or choose one of the device presets from the drop-down menu.

If you enter free text, you must also complete all the device parameters manually. In the "Tuneable" field, select whether your device is tuneable or operates on fixed frequencies. Further input fields will then appear. To save the device, click "Save".

Add Device Group

Here, you can register pre-configured sets of devices directly. Typically, these are sets that are built into flight cases or a vehicle. If you choose a device set, you must enter information for each device. If you do not require a device from the group, click on "Skip".

On the left, FreqCoord displays an overview of all devices for this request sorted by the equipment group. On the right, the application shows details of the currently selected device.

Once you have entered all the devices, you must send the request to the frequency manager by clicking the "Submit" button. Otherwise, the frequency manager will not see your request.

When you have submitted your request, it will be checked by the frequency manager for this event after the frequency request deadline.

The following functions are available on this page:

Add a new device

Add a preconfigured set of devices to this request

Submit the request to the frequency manager after you have added all the devices you need

Open the submenu for additional functions

Switch to the simple mode, where you can only sign up wireless microphones

Shows a popup with the available frequency range in the event country

Create a PDF report of all your devices in a request

Create a licencing application form for the responsible frequency authority. The button is only active If you sign up devices, which requires a licence from a frequency authority, and you have declared it as " not licenced yet " . This function is just for Events in Switzerland available.

Add comments to this device or read comments from the frequency manager

Create a copy of the currently selected device once or multiple times

Save the current visible device

Do not save the device which you are currently adding/editing

Save All the devices currently in the pile editor. This button will be greyed out if some devices are not entirely preconfigured, or some licence declaration information is missing.

Do not save the currently visible channel in the pile editor.

Accept a frequency change suggested by the frequency manager

The frequency suggested by the frequency manager does not work. Please suggest another frequency.

The replace button appears if a device has the status "denied" . Please use this button to replace it with another device.

Edit the selected device.

This sign will not appear if you have already submitted the device as long as you get the assignment from the frequency manager. If you need to make changes, contact the frequency manager.

Delete the selected device.

This sign will not appear if you have already submitted the device as long as you get the assignment from the frequency manager. If you need to make changes, contact the frequency manager.

Show the device details of the previous device in the list

Show the device details of the next device in the list

 

Useful tip

To allow frequency requests to be submitted quickly and easily, details of the most common devices on the market are already stored in FreqCoord. You or your company's HF Officer can enter additional device presets under "My Devices" in the main menu. Once all the device parameters have been saved as a device preset, you can use them in future requests. Device groups can also be created under " My Devices ". Entire sets of devices can thus be preconfigured.

 

7.2 Copy Request

If you will use the same equipment in different events, you can copy an already made request.

1.        Open the main Menu events and click on "My Requests" in the menu to see a list of all the events for which you have submitted a request.

2.        Click on the "Requests" icon to see the individual requests for this event.

3.       Click on the copy symbol of the request you would like to copy.

 

4.       Select the event you would like to copy to the selected request. You may type in the input field to search in the dropdown list.

After selecting the event you will follow the create request process. You need to set the period of use of the request newly. For devices with a licence obligation, you may need to declare the licence status.

 

7.3 Edit & Review Request

7.3.1 Event/Request View

After you submitted a request, you can manage your requests in the menu item "My Requests" . FreqCoord will display an overview of events with requests you have submitted. You can also show requests made by your company and previous events by selecting the corresponding filter.

Usually, the frequency manager will process your request once the request deadline has passed. Once he has processed your request, you will receive an email notification.

 

1.        Open the main Menu " My Requests " to see a list of all the events for which you have submitted a request.

2.        Click on the expand arrow to see the individual requests for this event.

3.        Click on the "Devices" icon to show the devices included in the request.

 

 

The following functions are available on this page:

This button allows you to create a report of an event with the frequencies requested by you or your company. This report contains all the requests for this event.

Create an additional request for this event (e.g., for another location)

Show request details

Edit request information

Copy request to another event

Show and edit devices

 

In the following table, you see the Description of each possible request status:

Request Status

Colour

Description

Request User

Red

The request has been created by the requesting user but not yet submitted to the Frequency Manager. The Frequency Manager cannot see your devices and process your request until you have submitted your request.

Edit Frequency Manager

Yellow

The request has been received and is in progress to be coordinated.

Review User

Red

The request has been assigned and paid. Some of the channels have the status changed or denied. If your request only contains channels with status "changed" , you can confirm them. But no further steps will be needed before use. If some channels have the status "denied", please sign up another device.

Completed

Green

The request has been assigned, and all channels of the request have the status "allowed" .  No further step is needed before use.

 

7.3.2 Device View

This page shows you all the devices included in a request.

The frequency manager has set a status for each device. Please review the assigned frequencies carefully and confirm those devices that have been given the status "Changed".

The functions of this page are described in the chapter Standard Mode.

Each device can have the following status:

The frequency manager has not yet coordinated the device. Please wait until you receive an email.

The frequency manager has approved your preferred frequency.

The frequency manager has changed your preferred frequency and suggested another frequency. If possible, please accept the new frequency using the "Accept" button.

The frequency manager has not found a suitable frequency in the range which your device supports. Please replace it with another device or contact the frequency manager for additional information.

Devices with this status are not being coordinated by FreqCoord.

The user will get the assignment get direct by the responsible frequency authority.

 

7.4 Create PDF-Report

 

To simplify work at the event, a list of all the frequencies can be exported in pdf format.

To create a report of all your requests for a given event, click on the "Report" icon in the overview window under My Requests.

To create a report for a single request, click on the "Create Report" button in the device view (screenshot below).

 

8 Manage Events

HF officers and users designated as "Frequency Managers" for an event can manage frequency requests in the " Manage Events " menu item of FreqCoord.  " Manage Events” provides an overview of all events you are assigned to manage.

The following tools are available:

Show event details

Edit event information

Buy FreqCoord License

Coordinate frequency requests

 

8.1 Coordinate frequency requests

This page shows you all the requests for an event made by users. On the left, FreqCoord displays all frequency requests grouped by " Location of use " and request. On the right, the application shows details of the currently selected device or request. At the bottom of the page, you can switch between the spectrum- and the conflict-view, which shows all frequency conflicts. You can carry out your frequency disposition here.

 

8.1.1 Location of use “Multiple/All”

Multiple/All is intended for use with requests in which equipment will be used in multiple locations (e.g., ENG-Teams). This location’s intermodulations are calculated with any other location.

8.1.2 Location of use “Unassigned”

If a request is listed in the location of use “Unassigned”, it means that the user who submitted the request has not chosen a default location set under "Event settings" . To make the "Check" and "Calculate" operation possible, you must first assign all requests in the 'Unassigned' location of use to a default location of use.

8.1.3 Move Device

If you have to split requests to multiple locations of use, you can drag & drop devices to other requests. To do this, click on a device and drag it onto an existing request.

This page offers you the following tools:

Click on this submenu to see the following functions:

 

Add a new request to this event. You must select a request owner from all FreqCoord users.

 

 

Add a new device to the currently selected request. This function is only available if a request is selected.

 

Copy the currently selected device. This function is only available if a device is selected.

Click on this submenu to see the following functions:

 

Check for conflicts between all registered devices and DVB-T interferences.

 

 

Calculate compatible frequencies for all registered devices and set a temporary status. This function is only available with a FreqCoord Single Event / Premium Licence.

 

 

Set the temporary status of devices "auto allowed" and "auto changed" to the definitive status.

 

 

Undo the last operation. Only the functions "Calculate" or "Assign" can be undone. After reloading the page, undo doesn’t work.

 

Opens the setup popup to configure how FreqCoord should calculate conflicts.

Unfold and fold the whole tree-structure in the left frame with one mouse click. For a better overview, the default view is folded.

Create a report of this event with all requested frequencies/applicants in pdf, xlsx or PMSE OR monitoring software* format

* This function is only available with a FreqCoord Single Event / Premium License

Search for any term in the tree-structure. E.g., search for frequencies, names, companies, and the selection jumps to the results. If you search again, you will get to the next search result.

Send an email to the request-owner handing back the request to inform him that his request has been coordinated and set request status to "Review User" or "Completed" . Only if "inform user" is done the assigned frequencies will be visible to the request-owner.

Send an email to the request-owner for any clarification regarding the request.

Set the status of the currently selected device to "allowed".

Change the preferred frequency for the currently selected device.

Check the currently preferred frequency for the selected device.

Calculate a new preferred frequency for the selected device.

Undo the calculation of the selected device.

The user can force the application to calculate a preferred frequency in a specific range within the device’s tuning range. By default, the calculation range will be set to the tuning range of the device.

Deny the frequency for the currently selected device. Possible reasons: lack of flexibility in frequency adjustment options, incomplete device data, or the frequency range is not allowed. Please contact the user to find an acceptable solution.

Set the status of the currently selected device to "assigned by authority" . You can use this button to indicate to the user that this device is being assigned by the responsible frequency authority and is not being coordinated by FreqCoord. This button only appears if the device’s licence field is set to "not licenced yet".

Reset the status of the currently selected device to "waiting".

Set a control status for a device. For example, when the frequency manager checks and gives stickers to users, which have set up their frequency correctly.

Edit currently selected device/request.

Delete currently selected device/request.

This sign shows you that you have unfinished tasks in this request.  Assign frequencies for all devices and inform the user with the “Inform User” button to complete your work.

 

Each device can have the following status:

The device has not been coordinated and has the status "waiting".

This device has the definitive status "allowed".

You have assigned a new preferred frequency to this device.

This device has the definitive status "assigned by authority" to this device. It won’t be included in the calculation because the frequency authority will do the assignment.

You have assigned the definitive status “denied” to this device. It won’t be included any longer in the calculation.

Auto status is set by the function "Calculate" . To set to definitive, please click on "Assign".

Auto status is set by the function "Calculate" . To set to definitive, please click on "Assign".

Auto status is set by the function "Calculate" . To set to definitive, please click on "Assign".

Auto status is set by the function "Calculate" . FreqCoord did not find a compatible frequency for this device. To make the operation of this device possible, reduce the intermodulation compatibility level in the "Calculation Settings" menu and click on "Calculate" again.

 

8.1.4 Calculation Settings

In this popup, you can configure how FreqCoord calculates frequency conflicts. The setup of this page affects the functions “Check” and “Calculate”. The standard setup after creating a new event is the most conservative.  

Checkbox Matrix

In this checkbox matrix, it is possible to specify which device frequencies are involved in direct hit and intermodulation calculations. By default, for all device frequencies within a location of use, intermodulations are being calculated. For direct hits, FreqCoord calculates across all locations of use. A particular case is the location of use "Multiple/All" . Here, FreqCoord calculates intermodulation with any other location’s device frequencies.

1.        All Locations of use are listed in bold. All requests are listed below each location of use.

2.        Enable/disable direct hit calculation between the location of use listed in the column above.

3.        Enable/disable intermodulation calculation overall requests for this location.

4.       Enable/disable intermodulation calculation within the request in this row.

Intermod Bypass Window

Here you can exclude from intermodulation calculation those device frequencies that are more than a specific distance apart.

Hint: If you need more compatible frequencies, set the checkbox for 3TX IM3 Bypass Window.

MIC / In-ear Spacing

The calculation of FreqCoord will automatically group Mic and In-ear frequencies within a request and let the space indicated in MHz between these two groups. As a default, this function is active.

 

8.2 Event Administration

On this page, you can send invitations to potential participants for an event.  In the list, you can see an overview of everyone to whom you have sent an invitation. You can see the status of each invitation, which will be set automatically by the recipient’s response. You can also set this status manually by clicking on the Edit button.

Click on the "Send New Invitation" button to open the email editor.

 

8.2.1 Invitation Email

In the "To" field, you can search for all registered FreqCoord users or manually type new email addresses.

The standard text in the Message field contains event- and user-specific data, such as the following:

Dear #User#

Personal salutation for each recipient will be filled automatically

Event information

Request deadline, event name, and location

Register Link

Event-specific registration link

No Frequencies Link

User-specific unsubscribe link; each recipient gets a specific link

Signature

Signature of the currently logged in user

 

 

8.3 Show and Modify Interference

In this view, FreqCoord shows you the DVB-T interference simulation for the event location. You can block frequencies here to avoid interferences between your coordinated devices and interferences.

You can choose whether the event is indoors or outdoors and set the interference threshold. Then click on " Analyse simulation " to set the event’s interference situation. The listed "Event Interferences" will be used to detect frequency conflicts together with the device requests. Please note that you can currently only enter thresholds in dBm regardless of the unit set for the spectrum graphic. With the "Add Interference" button, you can manually add additional interference frequencies.

If you have a FreqCoord License, there is the function available to import a scan. Accepted scan formats are PMSE-OR, Sennheiser WSM, Wisycom Manager, and Shure WWB. Identical as in the simulation part, you can analyse the scan and block the frequency ranges above the threshold line.

 

8.4 Event Settings

8.4.1 Spacing

Coordinate this group

If you don’t like to coordinate one of these equipment groups, you can deactivate them. The users cannot anymore sign up devices of this group. As a standard setup, all groups are activated.

 

General Spacing Settings

You can change the general spacing settings, which will be used to detect carrier frequency to intermodulation conflicts only when no device-specific data is available. For all devices with values in the 2TXIM3 / 2TXIM5 / 3TXIM3 data field, changes here on this page will not affect their calculation.

 

Interference settings

Define here the minimum distance of a carrier frequency to an interference.

 

8.4.3 Locations

You can also enter default "locations of use", which are available as choices for users creating a request for an event. These locations are used for intermodulation calculation. “Multiple/All” is a default location and cannot be deleted but deactivated. It is intended for use with requests in which equipment will be used in multiple locations (e.g. ENG-Teams). This location’s intermodulations are calculated with any other location. To use the functions "Check" and "Calculate" , all requests must be assigned to a location listed here. Optional geo-coordinates (WGS84) can be filled if the locations are far away from the actual event coordinates. These coordinates are not considered in the frequency calculation. With the up/down arrow, the locations can be sorted how they will appear in the select dropdown of the user and the coordinate window.

8.4.4 Time slots

In this tab, you can set up the "coordination with time slots" function. This function is in the FreqCoord License packages available.

The purpose of this function is to use the frequency spectrum more efficient for events. For example, you may have a permanent setup over the whole event duration and a daily changing setup (e.g., Festivals). For example, the same frequencies used only on event day 1 (user 1) can be re-used on event day 2 (user 2). The calculation of FreqCoord takes this into account.

The function is disabled if there is only the entry " entire event duration " . As soon as you add another time slot, the function will be enabled. While signing up, the users can select these time slots as a period of use. Each request will be automatically matched to a time slot according to his period of use.

9 Interference Situation

The menu item "Interference" enables you to find out about the interference situation in a particular location in Switzerland and Germany. FreqCoord displays the interference situation on a map (Sub-navigation: "Map View" ) or as a spectrum diagram for a selected location (Sub-navigation: "Spectrum View").

9.1 Map View

Instructions for navigating the map:

On the computer

-           Zoom in and out using your mouse wheel. Alternatively, use the + and – signs in the top left corner.

-           Pan by holding down your left mouse key and moving your mouse.

On touchscreens

-           Zoom in and out by pinching and stretching with two fingers

-           Pan by touching and dragging the page

The plus sign on the right border opens a menu in which you can change the background map.

The following functions are available on this page:

A search field allows you to find locations with one of the following parameters:

-           Address and place (for example, Mühlebachstrasse 11 Zürich)

-           Latitude and longitude in decimal degrees (for example, 47.4 8.5)

-           X and Y in Swiss national coordinates (for example, 600000 200000)

Please note that the address search only works correctly if the parameters, street, number, and place are entered in the same order as in the example above.

The result of a location search is marked on the map with a red symbol. If the search has more than one result, a dropdown selection will appear. You can also select a location on the map by directly clicking on it.

After selecting a location, you can open a table showing the interference situation at this place.

Export a pdf-report

You can display an overlay with the DVB-T simulation by picking a TV-Channel in the dropdown menu.

 

The table shows the channel, frequency range, and field strengths for different situations. Values below the threshold have a green background; values above the threshold have a red background.

You can export the table to a text file (comma separated) by clicking on the "Export" button in the lower right-hand corner of the table window.

 

9.2 Spectrum View

After searching or selecting a location on the map, you can display the spectrum view of the DVB-T simulation. The green dashed line indicates the threshold value. If a DVB-T channel has a higher value as the dashed line, it is not recommended to use a wireless device on the same channel.

10 My Devices

10.1 Devices

A general device library is available to all FreqCoord users containing the most common devices on the market. The application administrator is responsible for this library.  If you cannot find a particular device, please contact support@freqcoord.com

You can also store specific devices owned by your company (as HF officer) or by you (as Individual User) in the "Devices" menu. Please make sure that you don’t create devices that are already provided in the general device library.

The general device library and your specific device presets will be available when you add devices to an event request, thereby enabling all parameters to be filled automatically.

This page shows you all your specific devices:

On this page, the following functions are available:

Add a new specific device preset

Show device preset details

Edit device preset parameters

Delete device preset

 

If the delete button is shown greyed (not selectable), this device is used in a device group. Please remove this device first from all device groups. This function will then be available.

When you create/edit a specific device, you will be asked to supply the following information:

10.2 Device Groups

To make the event request process even more comfortable, it is also possible to group devices into "Device Groups" .  These groups can be added together to an event request. Device Groups can be created to preconfigure, for example, a flight case, a Studio, or an OB-Van with multiple devices of different types.

The page "Device Groups" shows all your preconfigured device groups:

The following functions are available:

Create a new group of predefined devices

Show device group details

Edit device group

Delete device group

 

When you create/edit a device group, you will be asked to supply the following information:

In the "Device Brand/Type/Range" field, you can select any device from the common device library or your company-specific device library. The other fields may be used to preconfigure your kit of devices to save time during the registration process. That the user can sign up with the "save all" button, you need to preconfigure all channel names and preferred frequencies.

 

10.3 Licences

In the submenu " Licences " , you can sign up permanent/long term licences issued by a frequency authority in a specific country (mostly your home country). Please note that you only should sign up licenses here, which are valid for the whole country (without geographical restrictions). While signing up devices for an event, FreqCoord recognises these licences automatically and add the declaration and licence number to the channel.

The following functions are available:

Add a new licence

Filter the licence table according to a keyword

Show the licence details

Edit the licence

Delete the licence

 

When you create/edit a licence, you will be asked to supply the following information:

 

Depending on the selection of the licence type, you will be asked to sign up a frequency range or single frequencies that are licensed.

11 My Company

11.1 FreqCoord Licenses

In the menu item "FreqCoord Licences" , all your licences will be listed, which you have bought in the past. Also, you can buy a premium licence.

After clicking on the "Add Premium License" button, a popup with the payment-wizard will be started. In the first step, you can select whether you like to use your company’s main address as the billing address or a different one. The information will be prefilled with the information stored in the menu item "edit company". After clicking on the "Continue" button, you will get to the next step.

In the second step, you will see the cost overview of the licence. To execute the payment, you can click on the "buy now" button. In the third step of the payment, you will be redirected to a secure payment process where you will be asked to fill your credit card information. As soon as the payment is successfully completed, the additional features will be activated automatically.

 

11.2 Edit Company

As an HF-Officer or an Individual User, you have the register " Edit Company " available. Here you can edit the company’s Contact address and select if the billing address should be the contact address or a different one. Also, you can add the VAT-Number of your company. The information will only be used to invoice Premium and Single Event licences and to generate application forms for frequency authorities.

 

11.3 Contacts

The menu item "Contacts" FreqCoord displays a table with the contacts of your company. This register only is displayed to Company-Users and HF-Officers.

FreqCoord offers tools for viewing and changing contact data. The availability of these tools depends on your account’s role and the organisation you belong to.

Filter the contact table according to a keyword

Users with the role "HF-Officer" can create new user accounts within the company

Show the contact details of the user

Edit the user information (only HF-Officer)

Delete the user (only HF-Officer)

Reset password for the user (only HF-Officer)

 

HF officers can create new accounts for their organisation by clicking on "Add Contact" . They can also delete user accounts. FreqCoord does not send notifications to users when their account is deleted.

12 Event Locations

A frequently used event location and its permanently installed equipment can be stored in FreqCoord and used as a template for creating new events. This way, you do not have to re-enter the frequencies and the permanent equipment for events at this location.

The application administrator can only add new event locations. If you want to add an event location as a template to FreqCoord, please send your request via email to support@freqcoord.com . After creating the event location, the application administrator will grant you the right to add frequencies. This process is similar to registering for an event and requesting preferred frequencies .

An event location can be used as a template for a new event by selecting it from the dropdown "Event Location" while creating a new event.

13 Support

 

For user administration, non-event-related questions, and application support, please contact support@freqcoord.com.

Please direct all event-related questions to the frequency manager responsible. You can find the contact data in the event details.

14 FAQ

Q: Does FreqCoord work with Internet Explorer?

A: No, Internet Explorer is not supported, and the application does not work correctly.